Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Technical Program Manager to lead tech strategy and execution initiatives. You'll be responsible for project delivery and execution, focusing on customer lifecycle management. This role requires extensive experience in program management.
You have a strong background in technical program management, with at least 5 years of experience leading complex projects from inception to completion. Your expertise lies in managing cross-functional teams and ensuring alignment between technical and business objectives. You are customer-focused, always considering how your projects impact the end user. You thrive in a fast-paced environment and are comfortable navigating ambiguity while driving clarity and results. You possess excellent communication skills, enabling you to articulate project goals and updates to stakeholders at all levels. You are proactive in identifying risks and developing mitigation strategies to keep projects on track. You are passionate about technology and its potential to transform the commerce industry.
Experience in e-commerce or related industries is a plus. Familiarity with agile methodologies and project management tools will help you excel in this role. A background in software development or engineering can provide valuable insights into the technical aspects of the projects you manage.
As a Senior Technical Program Manager at Coupang, you will take full ownership of the project lifecycle, from defining product and service requirements to overseeing engineering execution. You will collaborate closely with product managers, engineers, and other stakeholders to ensure that projects are delivered on time and meet quality standards. You will lead project charters, establish timelines, and coordinate resources to achieve project goals. Your role will involve regular communication with stakeholders to provide updates and gather feedback, ensuring that everyone is aligned and informed throughout the project. You will also be responsible for identifying opportunities for process improvements and implementing best practices to enhance project efficiency. Your focus on customer lifecycle management will guide your decision-making and prioritization of initiatives.
Coupang offers a dynamic work environment where you can make a significant impact on the future of commerce. You will have the opportunity to work with a diverse team of talented professionals who are passionate about innovation and customer satisfaction. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to disrupt the commerce industry and create exceptional experiences for our customers.
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