Senior Program Manager, Abuse

Who you are

You have a strong background in program management, particularly in risk management, with a focus on abuse prevention. Your experience includes developing and implementing strategies that balance business growth with necessary controls. You demonstrate a high degree of empathy for the businesses and people you serve, bringing creativity and structure to your risk management practices. You are a subject matter expert in ecosystem governance and have a proven track record of leading cross-functional teams to achieve shared goals.

You thrive in collaborative environments and are skilled at building relationships across various departments. Your ability to communicate effectively with stakeholders at all levels ensures that you can advocate for necessary changes and improvements. You are detail-oriented and possess strong analytical skills that allow you to assess risks and develop effective mitigation strategies. You are adaptable and can navigate the complexities of a fast-paced environment while maintaining a focus on long-term objectives.

Desirable

Experience in the financial technology sector is a plus, as is familiarity with fraud risk policies and abuse management. You may have worked with data analytics tools to inform your strategies and decisions. A background in compliance or legal frameworks related to risk management would also be beneficial. You are open to learning new methodologies and approaches to enhance your effectiveness in this role.

What you'll do

In this role, you will be responsible for developing and implementing comprehensive abuse risk strategies that enable sellers to grow with Square while balancing controls that protect Square's infrastructure. You will shape how the company governs abuse risk across its products, ensuring that all teams are aligned with the overall risk management framework. You will build a roadmap for abuse mitigation that integrates seamlessly with existing processes and systems.

You will lead initiatives that require collaboration with various teams, including engineering, product management, and compliance. Your role will involve defining risk strategies for detection and system controls, as well as overseeing operational implementation across Square's communications capabilities. You will be expected to analyze data and trends to inform your strategies and make recommendations for improvements.

Your leadership will be crucial in fostering a culture of risk awareness and proactive management within the organization. You will mentor team members and provide guidance on best practices for abuse risk management. You will also be responsible for reporting on the effectiveness of implemented strategies and making adjustments as necessary to ensure continuous improvement.

What we offer

Block offers a dynamic work environment where you can make a significant impact on the company's risk management practices. You will have the opportunity to work with a diverse team of professionals who are committed to economic empowerment and innovation. The company values different perspectives and encourages collaboration across all levels.

As a remote position, you will have the flexibility to work from any location within the continental US, allowing for a healthy work-life balance. Block is committed to providing its employees with the resources and support they need to succeed in their roles. You will have access to professional development opportunities and the chance to contribute to meaningful projects that shape the future of financial technology.

Join Block and be part of a mission-driven organization that is transforming the way customers manage their finances. Your contributions will help build a financial system that is open to everyone.