
Transforming post-purchase experiences for retailers
Narvar, headquartered in San Mateo, CA, is a leading customer experience platform that enhances post-purchase interactions for retailers. Since its founding in 2012, Narvar has facilitated over 2 billion shipments and serves more than 1,500 clients, including major brands like Sephora, GAP, and Levi...
Narvar offers comprehensive health, vision, and dental insurance, along with generous parental leave and flexible time off. Employees enjoy a hybrid w...
Narvar's culture is centered on simplifying complex delivery processes for retailers, fostering a data-driven environment that prioritizes customer ex...

Narvar • Remote - Canada
Narvar is seeking a Senior Product Manager to lead the Track and Notify product lines. You'll be responsible for developing roadmaps and managing backlogs while leveraging your experience in building SaaS products. This role requires strong collaboration with cross-functional teams.
You have 5+ years of experience in product management, particularly in building and scaling SaaS products. You have a proven track record of leading projects from conception to pilot usage, iterating based on user feedback to enhance product usability. You possess a keen eye for intuitive consumer-facing workflows and understand the importance of user experience in product development. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge gaps and drive alignment across teams. You are data-driven, utilizing customer and market research to inform product decisions and prioritize features that deliver value to users. You thrive in collaborative environments and enjoy mentoring junior team members, sharing your expertise to foster their growth.
Experience with agile methodologies and familiarity with tools like Jira or Asana will be beneficial. A background in user research and A/B testing can enhance your contributions to the team. Familiarity with competitive analysis and market trends in the SaaS space will also be advantageous.
In this role, you will serve as the subject matter expert for Narvar's Track and Notify product lines, guiding the development of a comprehensive product roadmap. You will partner with cross-functional stakeholders to define and prioritize features, ensuring alignment with business goals and user needs. Your responsibilities will include specifying product requirements through detailed PRDs that encompass user stories, business rules, and interaction design guidance. You will leverage customer feedback and market insights to drive product enhancements and eliminate friction points in user workflows. Additionally, you will collaborate closely with engineering and design teams to ensure successful implementation of product features, conducting regular reviews to assess progress and make necessary adjustments. You will also be involved in defining success metrics for your product area, using data to measure impact and inform future iterations.
Narvar offers a competitive salary range of $175,000—$200,000 CAD, reflecting the skills and experience you bring to the team. You will have the opportunity to work in a fully remote environment, allowing for flexibility and work-life balance. Our culture emphasizes collaboration and innovation, providing you with the resources and support needed to excel in your role. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of consumer-facing solutions and making a meaningful impact in the SaaS industry.
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