Global payroll made easy for remote teams
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Deel • Spain
Deel is seeking a Customer Onboarding Manager for their Enterprise team to enhance customer experiences and drive successful onboarding processes. This role requires strong interpersonal skills and a background in customer success management.
You have a proven track record in customer onboarding and success management, ideally within a SaaS environment. Your experience includes working closely with enterprise clients to ensure they derive maximum value from the platform. You possess excellent communication skills, enabling you to articulate complex concepts clearly and effectively to diverse audiences. You are adept at building relationships and fostering trust with clients, ensuring they feel supported throughout their onboarding journey. You thrive in collaborative environments, working alongside cross-functional teams to enhance the customer experience. You are data-driven, using metrics to inform your strategies and improve onboarding processes. You are passionate about customer success and are committed to helping clients achieve their goals.
In this role, you will lead the onboarding process for enterprise clients, ensuring a smooth transition to the Deel platform. You will collaborate with sales, product, and support teams to tailor onboarding experiences that meet client needs. You will develop and implement onboarding plans, providing training and resources to clients to facilitate their understanding of the platform. You will monitor client progress and satisfaction, proactively addressing any concerns that arise during the onboarding phase. You will gather feedback from clients to continuously improve the onboarding process and contribute to the overall customer success strategy. You will also participate in customer success initiatives, helping to drive engagement and retention across the client base.
Deel offers a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with a diverse team and contribute to a mission-driven company that is transforming the future of work. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to unlock global opportunities for every person, team, and business.
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