AI-driven IT support for modern workplaces
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...
Moveworks • San Francisco, CA
Moveworks is hiring a Senior Software Engineer II to work on NLU and Agentic AI. You'll tackle engineering challenges in AI systems and utilize technologies like Java and Python. This role requires significant experience in software engineering and AI.
You are a seasoned software engineer with a strong background in building and improving production systems. With over 5 years of experience, you have honed your craft in software engineering and are eager to apply your skills at the forefront of AI technology. You possess deep expertise in Java and Python, and you are familiar with machine learning and natural language processing techniques. You understand the importance of data privacy and are committed to building inclusive and privacy-preserving datasets. You thrive in a collaborative environment and enjoy tackling complex engineering challenges.
Experience with cognitive architectures such as ReAct or Tree of Thought is a plus. Familiarity with enterprise knowledge graphs and multimodal reasoning will set you apart. You have a passion for AI and are excited about the potential of LLM-powered systems. You are comfortable working with modern enterprise AI tools and have a data-centric mindset that drives your engineering decisions.
In this role, you will take on exciting engineering challenges to build and evolve capable AI agent systems. You will work closely with the NLU team to shape the evolution of the Moveworks copilot platform, focusing on areas such as offline self-reflection and improvement, steerability, and in-context learning from user feedback. You will collaborate with a world-class annotation team to ensure the datasets you build are error-free and inclusive. Your work will directly impact the operational efficiency of leading organizations that trust Moveworks to enhance their employee experience.
You will be responsible for designing and implementing scalable infrastructure that supports the rapid evolution of AI technologies. You will engage in problem-solving and innovation, pushing the envelope of value provided to customers. Your contributions will help create AI systems that are reliable and effective in real-world applications. You will also have the opportunity to mentor junior engineers and share your knowledge with the team, fostering a culture of learning and growth.
Moveworks provides a dynamic and innovative work environment where you can do the best work of your career. You will be part of a bright, dedicated, and impact-driven team that values collaboration and creativity. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in shaping the future of AI technology and making a meaningful impact on organizations around the world.
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