Operations Development Manager - Experiences

Who you are

You have a strong background in operations management, ideally with experience in the entertainment or events industry. You understand how to balance creative and operational needs, ensuring that projects meet both artistic vision and business objectives. Your communication skills are top-notch, allowing you to effectively collaborate with diverse teams across various functions. You are detail-oriented and have a knack for problem-solving, always looking for ways to improve processes and enhance the guest experience. You value diversity and inclusion, recognizing that a variety of perspectives leads to stronger teams and better outcomes.

Desirable

Experience in project management or program management is a plus, as is familiarity with the entertainment industry. You may have a background in finance or strategy, which would help you align operational plans with broader business goals. A passion for storytelling and creating memorable experiences for audiences is essential.

What you'll do

As the Operations Development Manager, you will oversee the operational aspects of various projects from inception to completion. You will work closely with the Experiences Design & Delivery team to ensure that all operational criteria are met while maintaining high standards of quality. Your role will involve translating program briefs into actionable plans, coordinating with multiple departments to align on timelines and deliverables. You will be the primary operational voice throughout the project lifecycle, ensuring that all teams are informed and engaged. You will also monitor project progress, addressing any issues that arise and making adjustments as necessary to keep everything on track. Your leadership will be crucial in fostering a collaborative environment where creativity and operational excellence can thrive.

What we offer

At Netflix, you will be part of a dynamic team that is dedicated to creating unforgettable experiences for fans around the world. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work on innovative projects that push the boundaries of entertainment and engage audiences in new ways. Our culture values diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of entertainment and making a lasting impact on our audience's lives.