Associate Technical Account Manager I

Who you are

You are an entry-level professional eager to start your career in technical account management. You possess strong communication skills and a customer-focused mindset, ready to engage with clients and understand their needs. You are adaptable and willing to learn about data privacy regulations and TrustArc's products to provide effective support. You thrive in a collaborative environment and are excited about building relationships that lead to client retention and satisfaction.

What you'll do

As an Associate Technical Account Manager I at TrustArc, you will be responsible for the successful integration of our privacy management products for clients ranging from small businesses to large enterprises. You will work closely with clients to understand their unique needs and ensure they are getting the most out of our solutions. Your role will involve onboarding new clients, providing training on our products, and offering ongoing support to address any questions or issues that arise. You will collaborate with internal teams to relay client feedback and contribute to product improvements. Building strong relationships with clients will be key to your success, as you will aim to foster trust and ensure their satisfaction with our services.

What we offer

At TrustArc, we value work-life balance and offer flexible working hours along with a supportive work-from-home environment. We invest in our team members' professional development through industry-specific learning opportunities. Our culture includes virtual team events and initiatives that promote collaboration and engagement among employees. We recognize and celebrate exceptional work through awards and incentives, including paid vacations. Join us to be part of a team that is dedicated to making a positive impact in the field of data privacy.