
Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...

Twilio • Remote - US
Twilio is seeking a Strategic Account Executive to lead relationships with growth and mid-market customers in the communications sector. You'll drive analytical and consultative sales cycles, focusing on messaging, voice, and email services. This position requires strong relationship-building skills and experience in a consultative sales environment.
You have a proven track record in sales, particularly in managing strategic accounts and driving growth in a competitive environment. Your experience includes working with communications platforms and understanding the complexities of compliance-heavy businesses. You excel in building relationships and partnerships, ensuring customer satisfaction while driving revenue growth. You are analytical and consultative in your approach, capable of navigating complex sales cycles with ease. You thrive in a remote-first environment, collaborating effectively with cross-functional teams to achieve common goals. You are adaptable and open to learning, continuously seeking to improve your skills and knowledge in the communications industry.
As a Strategic Account Executive at Twilio, you will be responsible for managing relationships with our growth and mid-market customers. You will lead consultative sales cycles, understanding customer needs and aligning Twilio's solutions to meet those needs. Your role will involve protecting and growing Twilio's communications business across your assigned accounts, ensuring that customers are satisfied and engaged with our services. You will collaborate with various teams within Twilio to deliver tailored solutions that drive customer success. You will analyze market trends and customer feedback to inform your sales strategy, ensuring that you are always ahead of the competition. Your success will depend on your ability to build deep partnerships with customers, understanding their unique challenges and providing solutions that drive value.
Twilio offers a remote-first work environment that fosters a culture of connection and inclusion. You will be part of a vibrant team that values diverse experiences and perspectives. We provide opportunities for professional growth and development, encouraging you to take ownership of your career. Our commitment to innovation means you will be working with cutting-edge technologies and solutions that are shaping the future of communications. We believe in empowering our employees to make a global impact, and we support you in achieving your career goals.
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