Transforming customer journeys with data-driven solutions
NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...
NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...
NeuraFlash • Remote - Canada (Alberta, British Columbia, Ontario Only)
NeuraFlash is hiring a Consultant in Conversational Design to redefine business through AI and innovative technologies. You'll work with Salesforce, Amazon Connect, and other cutting-edge tools to enhance customer experiences. This role requires expertise in AI and conversational design.
You have a strong background in AI and conversational design, with experience in developing intelligent solutions that integrate platforms like Salesforce Einstein and Amazon Connect. Your expertise in crafting advanced AI-powered bots and streamlining business operations sets you apart. You thrive in collaborative environments, working alongside experts who are passionate about leveraging technology to create impactful customer outcomes. You understand the nuances of conversational AI and predictive analytics, enabling organizations to navigate the complexities of the digital landscape. Your ability to communicate effectively with both technical and non-technical stakeholders ensures that you can drive innovation at scale. We encourage you to apply even if your experience doesn't match every requirement — your curiosity and willingness to learn are just as important.
In this role, you will be at the forefront of AI-powered transformation, collaborating with teams to develop and implement cutting-edge solutions that enhance customer experiences. You will be responsible for designing and optimizing conversational interfaces, ensuring they meet user needs and business objectives. Your work will involve analyzing user interactions and feedback to continuously improve the effectiveness of AI agents. You will also engage with clients to understand their challenges and provide tailored strategies that leverage the latest generative AI technologies. As part of a dynamic team, you will contribute to the development of innovative workflows that redefine how businesses operate. Your insights will help shape the future of AI in customer engagement, making a tangible impact on the organizations you work with.
At NeuraFlash, you will be part of a vibrant culture that values creativity and collaboration. We take our work seriously, but we also believe in celebrating our successes, big and small. You will have the opportunity to work with leading technologies and be part of a team that is shaping the future of AI. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the future of business through AI and innovative solutions.
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