Amazon One Medical is hiring a patient safety program coordinator for the Patient Safety Department. This position will provide administrative assistance to the Amazon One Medical’s Patient Safety Team. The primary purpose of this position is to ensure all the administrative tasks related to the Patient Safety Program are completed, provide assistance to operational and clinical leaders regarding patient safety events (non-clinical), data collection, trending, reporting and analyzing the safety events to identify trends and opportunities to present to the leadership.
You are highly-motivated and detail oriented. You have strong communication skills and data analyzing skills. You have passion for drafting, organizing, researching to develop patient safety educational resources for the internal stakeholders. You are a highly organized, curious individual. In partnership with the leadership, you will research and update the materials and processes based on evolving or new standards. You have good project management skills.
Key job responsibilities
Responsible for managing and updating resources and materials for Patient Safety related Topics (Including but not limited to digital resource creation, google forms and sheets.)
Administrative activities such as data gathering and reporting of the patient safety events and plans
Responsible for tracking, reporting and providing necessary information according to the PSO’s (patient safety organization) requirements
Assist Patient Safety Leadership to develop Performance improvement plans.
Monitor, screen and escalate critical safety events to the Manager as necessary
Respond to the submitter in a timely and professional manner
Run reports (internal as well as external PSO) as needed
Maintain and relay current information to appropriate departments and management
Point of contact for the Patient Safety Organization (ECRI) to implement One Medical’s patient safety reporting system
3+ year Program Management experience
1+ year of work experience in acute care setting or ambulatory care setting
2+ years of work experience performing administrative tasks.
Possess and maintain proficiency in computer software skills to include Word, Outlook, Power point, Excel and ability to learn additional software as needed
Advance knowledge of medical terminology
Familiarity with 1Life and patient charts
Prior experience supporting Patient Safety or Quality Improvement programs
Clinical background - e.g. Lab service specialist, Medical Assistant, pharm tech
Project management experience highly desirable along with experience creating impactful digital resources and training and education development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,800/year in our lowest geographic market up to $102,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
