
Transforming customer experiences with data-driven insights
Qualtrics is a leading experience management platform headquartered in Provo, UT, specializing in SaaS solutions that help brands optimize customer journeys. Trusted by over 75% of the Fortune 100, including Yamaha, BMW, and Microsoft, Qualtrics has raised $900 million in funding across multiple rou...
Qualtrics offers 20 days of paid time off (excluding bank holidays), flexible work-from-home opportunities, and comprehensive health insurance to supp...
Qualtrics fosters a culture focused on experience management, emphasizing the importance of understanding customer and employee needs. With a strong e...

Qualtrics • Seattle, Washington, United States
Qualtrics is hiring a Senior Salesforce System Developer to enhance their CRM platform used for tracking customer interactions. You'll work with Salesforce to build tools that support sales processes and customer retention. This role requires significant experience in Salesforce development.
You have 5+ years of experience in Salesforce development, with a strong understanding of CRM systems and their impact on business processes. You are skilled in building and customizing Salesforce applications to meet the needs of various teams, including Sales and Customer Success. Your expertise allows you to create efficient quoting tools and sales processes that directly contribute to revenue generation. You thrive in collaborative environments, working closely with cross-functional teams to ensure that the Salesforce platform aligns with business objectives. You are proactive in identifying opportunities for improvement within the system and are dedicated to enhancing user experience. You understand the importance of data integrity and are committed to implementing best practices in data management within Salesforce.
Experience with predictive modeling and data analytics is a plus, as it helps in retaining customers and improving sales strategies. Familiarity with agile methodologies and project management tools will enhance your ability to deliver projects on time and within scope.
As a Senior Salesforce System Developer at Qualtrics, you will be responsible for overseeing the development and maintenance of the Salesforce platform. You will collaborate with the Sales and Customer Success teams to understand their requirements and translate them into technical solutions. Your role will involve building and customizing Salesforce applications, ensuring they are user-friendly and efficient. You will also be tasked with developing quoting tools that streamline the sales process, helping the sales team achieve their targets. Additionally, you will implement predictive modeling techniques to enhance customer retention strategies. You will work closely with executives to facilitate data collection and reporting, enabling informed decision-making across the organization. Your contributions will directly impact the company's revenue and customer satisfaction.
Qualtrics provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as life and disability coverage. You will have access to a 401(k) plan with a company match, paid time off, and wellness reimbursement. The company also offers mental health benefits and an experience bonus. The salary range for this position is $131,000 to $188,500 USD annually, reflecting the value we place on your expertise and contributions. Join a team that values grit, determination, and a commitment to delivering exceptional experiences for our clients.
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