We are seeking an experienced L&D professional to join GPCS PMO & Governance team. This role will be responsible for establishing and maintaining program management processes, governance structures, and learning frameworks across GPCS organization.
With a primary focus on L&D, the ideal candidate will bring strong instructional design experience while supporting broader PMO and Governance initiatives within GPCS operations.
Key job responsibilities
Key Responsibilities:
1. PMO Management:
- Develop and implement PMO best practices, methodologies, and standards
- Create and maintain program dashboards, reports, and KPIs for executive leadership
- Lead continuous improvement initiatives for PMO processes and tools
2. Governance:
- Design and implement robust governance frameworks for programs and projects
- Establish and manage governance committees, including setting agendas, facilitating meetings, and ensuring follow-up on action items
- Develop and maintain governance policies, procedures, and documentation
- Ensure compliance with internal and external governance requirements
- Conduct regular governance audits and assessments
3. Learning & Development:
- Design and implement learning strategies aligned with organizational objectives
- Develop comprehensive training programs and materials for Cross-functional and role-specific learning needs within GPCS and internal teams
- Create learning content and curriculum for various delivery methods (e.g., classroom, virtual, self-paced)
- Measure and evaluate learning program effectiveness through metrics and feedback
- Partner with subject matter experts across GPCS to develop technical and procurement-specific training
- Maintain a learning management system (LMS) and track completion rates
- Ensure training materials remain current with evolving practices and requirements
4. Stakeholder Management:
- Facilitate effective decision-making through timely and accurate reporting
- Collaborate with cross-functional teams
- Drive adoption of learning initiatives across the organization- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- 3+ years of employee and performance management experience
- 3+ years of supply chain experience
- Experience understanding process flow and suggest improvements to deliver cost savings, inventory reduction, or other benefits to the site
- Experience in procurement
- Experience in learning and development or instructional design
- Strong understanding of adult learning principles and instructional design methodologies
- Experience with learning management systems and e-learning authoring tools- Experience in Coupa or other financial management/procurement software
- Bachelor's degree in Business, Education, Computer Science, or related field
- Experience in program/project management or related roles
- Proven experience in establishing and managing governance frameworks
- Proficiency in project management and governance tools
- PMP, PRINCE2, or equivalent certification preferred
- Learning & Development certification (e.g., ATD, CPLP) preferred
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