Quality Assurance & Process Expert

Who you are

You have a strong background in quality assurance and process management, particularly within the financial services sector. Your expertise spans across fraud prevention, anti-money laundering (AML), sanctions compliance, and know your customer (KYC) regulations. You understand the importance of regulatory compliance and how it impacts daily operations, ensuring that processes are not only effective but also auditable and explainable. You thrive in a collaborative environment and are driven by a sense of purpose, eager to contribute to a team that is transforming the payment landscape.

You possess excellent analytical skills, allowing you to assess risks and implement controls that are precise and scalable. Your experience with data analytics and machine learning applications in risk management gives you a unique perspective on how to enhance operational efficiency while maintaining compliance. You are detail-oriented and have a knack for identifying areas for improvement within existing processes, ensuring that they align with regulatory expectations.

You are a strong communicator, capable of articulating complex concepts to both technical and non-technical stakeholders. Your ability to work cross-functionally with various teams, including compliance, operations, and technology, enables you to drive initiatives that enhance the overall effectiveness of the Financial Crime Prevention function. You are committed to continuous learning and staying updated on industry trends and regulatory changes that affect the payments landscape.

Desirable

Experience with automation tools and methodologies in quality assurance would be a plus. Familiarity with machine learning applications in fraud detection and risk management can set you apart as a candidate. A proactive approach to problem-solving and a willingness to embrace new technologies will help you succeed in this role.

What you'll do

As a QA & Process Expert at Trustly, you will take ownership of ensuring that the Financial Crime Prevention processes are executed correctly and consistently. You will work closely with various teams to develop and implement quality assurance protocols that align with regulatory requirements. Your role will involve conducting audits and assessments to ensure compliance with KYC, AML, and fraud prevention standards.

You will analyze existing processes and identify opportunities for improvement, leveraging data and analytics to enhance operational efficiency. Collaborating with the technology team, you will help integrate automation solutions that streamline workflows while maintaining necessary oversight. Your insights will be crucial in shaping the future of Trustly's Financial Crime Prevention strategies as the company expands into new markets.

You will also be responsible for training and mentoring team members on quality assurance best practices, fostering a culture of compliance and excellence within the organization. Your contributions will directly impact Trustly's ability to provide secure and reliable payment solutions to its customers.

What we offer

At Trustly, you will be part of a dynamic and innovative team that is dedicated to redefining the payment experience. We offer a collaborative work environment where your ideas and contributions are valued. You will have the opportunity to work on meaningful projects that have a direct impact on the financial services industry. Trustly is committed to your professional growth, providing resources and support to help you advance your career in quality assurance and compliance.