Global payroll made easy for remote teams
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Deel is seeking a Senior IT Support Engineer to provide technical assistance and support for users. You'll work in a dynamic environment focused on enhancing the user experience and ensuring smooth operations. This role requires strong problem-solving skills and experience in IT support.
You have a strong background in IT support, with experience in troubleshooting hardware and software issues. You understand the importance of providing excellent customer service and are skilled at communicating technical information to non-technical users. You thrive in a fast-paced environment and are adept at managing multiple tasks simultaneously. Your problem-solving skills are top-notch, allowing you to quickly identify issues and implement effective solutions. You are familiar with various operating systems and software applications, enabling you to assist users with a wide range of technical challenges. You are a team player who enjoys collaborating with others to enhance the overall user experience.
In this role, you will be responsible for providing technical support to users across the organization. You will troubleshoot and resolve hardware and software issues, ensuring that all systems are functioning optimally. You will assist users with setting up and configuring their devices, providing guidance on best practices for using company software and tools. You will document support requests and resolutions, contributing to the knowledge base for future reference. You will collaborate with other IT team members to identify areas for improvement and implement solutions that enhance efficiency and user satisfaction. You will also participate in training sessions to help users become more proficient with the technology they use daily.
Deel offers a dynamic work environment where you can grow your skills and advance your career in IT support. You will be part of a diverse team that values collaboration and innovation. We provide competitive compensation and benefits, along with opportunities for professional development. Join us in transforming how global talent connects with world-class companies, and be part of a mission that is making a significant impact on the future of work.
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