Empowering workforce learning through eLearning excellence
OpenSesame, headquartered in Portland, Oregon, offers a vast library of over 20,000 eLearning courses from leading publishers such as Skillsoft and LinkedIn Learning. With a focus on corporate training, OpenSesame serves thousands of customers, including Fortune 500 companies, helping them enhance w...
OpenSesame provides employees with competitive salaries, equity options, flexible work arrangements, and generous PTO policies, including parental lea...
OpenSesame fosters a culture of continuous learning and innovation, encouraging employees to explore new ideas and technologies in the eLearning space...
OpenSesame • Remote
About OpenSesame
OpenSesame is transforming workforce development with an AI-powered marketplace of 60,000+ skill-building courses and learning pathways. We help organizations build skills and stay compliant through a high-quality content catalog, seamless LMS/LXP integrations, and advanced capabilities like skills-based curation and multilingual content creation.
More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world’s most productive and admired workforces.
Learn more: www.opensesame.com/about
About the Team
The IS team at OpenSesame keeps our employees productive by providing responsive, high-quality technical support. We work across the organization to resolve issues quickly, manage systems efficiently, and continuously improve the employee technology experience. Our team values collaboration, customer focus, and reliability.
About the Job
As an Associate Help Desk Support Specialist, you’ll be the first point of contact for resolving technical issues, managing user access, and setting up hardware and software. You’ll support employee onboarding, maintain support documentation, and help ensure smooth day-to-day operations. This is a great role for someone eager to learn and deliver excellent service in a fast-paced environment.
Performance-Based Objectives
Within 30 Days
Within 60 Days
Within 90 Days
Within 120 Days
By 6 Months
Tech Stack
Location: This is a remote-first role based in Mexico or Argentina.
Performance Driven: We're looking for self-starters with a track record of delivering excellent results, and we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences.
Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance
We Care About Your Security: We’ve been made aware of a phishing scam involving individuals impersonating OpenSesame recruiters. All legitimate communication from our team will come from @opensesame.com email addresses. If you receive a suspicious message, please contact us directly at careers@opensesame.com. Your security matters to us, thank you for staying vigilant.
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