The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Sterling VA
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. This role requires at least 2 years of customer-facing experience and offers a competitive starting hourly rate of $20/hr.
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to effectively convey information and resolve issues. You are adaptable and willing to work flexible hours, including weekends, to meet the needs of the business. You possess a valid driver's license and are at least 21 years of age, ensuring you can fulfill the requirements of the role. You are eager to grow your career in a dynamic company that values its team members.
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers both in person and through various communication channels, addressing their inquiries and ensuring a seamless experience. Your role will involve assisting customers with their purchases, providing information about vehicles, and guiding them through the buying process. You will also have the opportunity to get involved in local community initiatives, reinforcing Carvana's commitment to customer satisfaction and community engagement. Your performance will be recognized through a structured career advancement program, allowing you to increase your earnings based on your contributions and success.
Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect regular merit increases, allowing you to progress from $20/hr to $22/hr within your first year. The company invests in its team members' success, providing a supportive environment where you can thrive. Additionally, you will have access to performance-based incentive programs that can further enhance your earnings. Carvana is committed to fostering a culture of growth and development, ensuring that as you grow, the company grows with you.
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