ITS Event Support Engineer is responsible for
Coordinate with vendor and customer regarding equipment required for events including video conferencing gear, displays, projectors, speakers, microphones, cameras, telephones, laptops media players, document cameras, etc.
· Planning of technical infrastructure for on-campus\off-campus events.
· Preparing connectivity diagram for on-campus\off-campus events.
· Handling of available event\AV equipment for on-campus\off-campus events.
· Guiding customer on the event technical requirement based on customer need.
· Assist event organizers with presentation formatting
· Video shoot of customer event\interview etc and editing of the recorded footage.
· Audio mixing of simultaneous microphones, plus different sources such as PCs and Codecs as well as some live music mixing.
· Video switching in the venue screens (Projectors, LCDs) of several sources such as PowerPoint presentations, Videos, PC for demonstrations.
· Multi-camera operation and live switching for recording and live streaming.
· Lighting operations.
· Create SOP for improvement of the event production process.
· Create and maintain excellent relationships with our internal customers and co-workers
· Adjust work schedule when needed to support Amazon business needs.
· Track your work via our ticketing system.
Key job responsibilities
1. Planning the technical signal flow for customer events.
2. Setting up, testing and troubleshooting technical requirements for customer events.
3. Operation of technical equipment required for execution of events.- Minimum four years of on ground event technical support experience.
- Should be able to handle audio, video mixer, any other technical gear pertaining to events.
- Should be able to create signal flow diagram for event technicals based on event requirement.- Six+ years of on ground event technical support experience.
- Vision mixing experience using OBS, Wirecast, VMix or similiar softwares.
- Hands on Operational experience handling video mixers, and video mixing softwares.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
