Technical Project Manager (Voice AI)

Who you are

You have a strong background in project management, particularly in technical environments, with at least 5 years of experience leading cross-functional teams. Your expertise includes managing complex projects that involve engineering, sales, and marketing, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. You are adept at prioritizing marketplace opportunities and have a solid understanding of cloud platforms like AWS and Google Cloud, which are essential for the role. You possess excellent communication skills, allowing you to effectively convey technical concepts to non-technical stakeholders and facilitate collaboration across diverse teams.

Desirable

Experience in the AI or voice technology sector is a plus, as it will help you understand the nuances of the product and market. Familiarity with compliance and vendor management processes will also be beneficial, enabling you to navigate the complexities of onboarding and maintaining partnerships. You are a proactive problem solver who thrives in dynamic environments and is comfortable making decisions that impact the direction of projects.

What you'll do

As a Technical Project Manager at Lavendo, you will play a pivotal role in expanding the company's marketplace presence and Voice AI services. You will manage complex cross-functional projects, collaborating closely with engineering, sales, and marketing teams to ensure successful project execution. Your responsibilities will include prioritizing marketplace opportunities such as AWS Marketplace and Google Cloud Marketplace, driving business cases, and overseeing vendor onboarding processes. You will be responsible for ensuring compliance with industry standards and regulations, pushing projects from ideation to launch while maintaining a focus on delivering value to customers.

You will also be tasked with identifying and mitigating risks throughout the project lifecycle, ensuring that projects are delivered on time and within budget. Your role will involve regular communication with stakeholders to provide updates on project status and address any concerns that may arise. You will have the autonomy to make decisions that drive project success and contribute to the overall mission of making enterprise-grade AI accessible to small businesses.

What we offer

Lavendo offers a collaborative and innovative work environment where you can make a significant impact on the company's growth and success. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the customer service landscape through AI technology. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower small businesses with cutting-edge technology that enhances their operations and customer interactions.