Seasonal Fleet Dispatcher

Work with Vacasa, a Casago Company this Winter season!

The Fleet Dispatcher supports successful operations of the entire shuttle department for an assigned market and resort(s). Helps our Resort Services department in guest services by handling incoming calls in an attentive, courteous, and efficient manner.  Directs communication via two-way radios with shuttle drivers effectively delivering information regarding guest location and destination.

This is a seasonal position. Employment dates begin as soon as 11/16/25 and work through end of season on or around 04/20/26. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

• $22 - $24.50 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• Seasonal Bonus Details: $250 at end of season.
• More benefits and company perks information below.

Essential Job Functions

• Operate phone system, two-way radios and updates dispatch tickets.
• Answer incoming phone calls and take dispatch ticket information based on standard operating procedures.
• Fulfill guest requests with accurate and timely shuttle service.
• Dispatch calls appropriately to shuttle drivers.
• Promote teamwork and quality service through communication and coordination with the shuttle drivers.
• Use a computer to aid in dispatch requests as needed.
• Log on call runs per shift.

Skills & Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior experience and understanding of professional telephone and two-way radio systems. 
• Must have a positive attitude, be people oriented, and able to work independently or with others as needed.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Drives in all weather conditions. 
• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.