Logistics solutions tailored for eCommerce success
Bigblue is a logistics provider based in Chaussée-d'Antin, Paris, specializing in eCommerce solutions for brands of all sizes. With $18.6 million in funding, Bigblue offers end-to-end order fulfillment services, including product storage, personalized packaging, and inventory analytics, while only c...
Bigblue offers comprehensive health coverage fully paid by the company, stock option packages for all employees, and remote work options for two days ...
Bigblue's culture emphasizes transparency and fairness, with a transparent salary grid to ensure equal pay for equal work. The company focuses on prov...
Bigblue • Paris
Bigblue is seeking an Operations Manager to lead the strategy for merchant enablement and operations. You'll focus on optimizing performance and driving measurable outcomes for the merchant team. This role requires strategic and analytical skills to support growth in a tech-driven logistics environment.
You have a strategic mindset and a strong analytical background, with experience in operations management that allows you to navigate complex challenges. You thrive in environments where you can structure processes from ambiguity, optimizing performance and driving measurable outcomes at scale. Your ability to empower teams and enhance customer experiences is at the core of your professional ethos. You understand the importance of knowledge sharing and efficiency in operations, and you are excited about the opportunity to shape a critical growth engine for the company.
Experience in e-commerce or logistics is a plus, as it will help you understand the unique challenges faced by independent brands in a competitive landscape. Familiarity with technology-driven solutions and a passion for improving operational processes will set you apart.
In this role, you will build and execute the end-to-end strategy for the enablement and operations of the merchant team. This includes defining how teams learn, how processes scale, and how knowledge flows within the organization. You will work closely with various departments, including Account Management, Onboarding, Customer Success, and Support, to ensure that every merchant receives exceptional service. Your mission is to create a seamless experience that empowers merchants to thrive in a rapidly evolving e-commerce landscape.
You will analyze performance metrics and implement strategies that drive efficiency and effectiveness across the organization. Collaborating with cross-functional teams, you will identify areas for improvement and develop initiatives that enhance the overall merchant experience. Your role will involve regular communication with stakeholders to ensure alignment on goals and objectives, fostering a culture of continuous improvement.
At Bigblue, you will be part of a dynamic team that is dedicated to transforming the logistics landscape for independent brands. We offer a collaborative work environment where your contributions will directly impact our growth and success. You will have the opportunity to work with cutting-edge technology and innovative solutions that are shaping the future of e-commerce logistics. We believe in empowering our employees and providing them with the resources they need to excel in their roles. Join us on this exciting journey as we scale our operations and redefine the logistics experience for our clients.
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