Account Executive, Mid-Market

Who you are

You have a proven track record in sales, particularly in managing the complete sales process from prospecting to closing deals. Your ability to connect with clients and understand their needs is paramount, as you will be responsible for transforming medium-sized business prospects into active Dialpad clients. You possess the fundamental traits of being scrappy, curious, optimistic, persistent, and empathetic, which are essential for success in this role. You thrive in a collaborative environment and are eager to leverage AI-driven insights to enhance customer communications.

You understand the importance of building strong customer relationships and are committed to making every conversation count. Your ambition drives you to exceed expectations, and you are not deterred by challenges. You are excited about the opportunity to work with a leading AI-powered customer communications platform and contribute to the success of businesses worldwide.

Desirable

While you may not meet every single requirement listed, your enthusiasm for the role and your drive to succeed are what truly matter. If you possess the fundamental traits we seek, we encourage you to apply even if your experience doesn't satisfy every qualification.

What you'll do

As an Account Executive, Mid-Market, you will own the complete sales process from start to finish. You will work closely with Sales leadership and Sales Engineers to develop medium-sized business prospects into active Dialpad clients. Your role will involve identifying potential clients, understanding their communication challenges, and presenting tailored solutions that leverage Dialpad's AI-powered platform. You will be responsible for managing your sales pipeline, conducting product demonstrations, and negotiating contracts to close deals.

You will collaborate with cross-functional teams to ensure a seamless onboarding experience for new clients, helping them to realize the full potential of Dialpad's offerings. Your ability to communicate effectively and build rapport with clients will be crucial as you guide them through the sales process. You will also be expected to stay informed about industry trends and competitor offerings to effectively position Dialpad in the market.

What we offer

At Dialpad, you will be part of a dynamic team that is dedicated to transforming how businesses communicate with their customers. We offer a collaborative work environment where your contributions are valued, and your professional growth is supported. You will have the opportunity to work with cutting-edge AI technology and make a meaningful impact on our clients' success. We believe in fostering a culture of inclusion and are committed to creating an environment free from discrimination or harassment. Join us in our mission to elevate every conversation and help businesses thrive.