
Simplifying global trade through technology
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...

Flexport • Hanoi, Hanoi, Vietnam
Flexport is seeking an Airfreight Operations Manager to lead the South Gateway team in Hanoi. You'll oversee air shipments from start to finish, ensuring smooth and efficient operations. This role requires strong leadership skills and experience in managing logistics operations.
You have a proven track record in logistics and operations management, ideally with experience in air freight. You excel in leading teams and have a knack for coaching and developing team members to achieve their best performance. Your strong communication skills enable you to build and maintain effective partnerships with airlines and terminals, ensuring that operations run smoothly. You are adept at problem-solving and can handle escalations effectively, ensuring quick resolutions to any issues that arise. You thrive in a fast-paced environment and are committed to delivering exceptional service to customers.
In this role, you will lead the air operations team, managing daily export and import shipments. You will oversee the full shipment lifecycle, from booking and pickup to airline handover and final delivery. Your leadership will be crucial in guiding your team to ensure that all operations are executed efficiently and on time. You will act as the main point of contact for escalations, ensuring that any issues are resolved quickly and effectively. Additionally, you will be responsible for coaching and developing your team members, helping them grow in their roles and perform at their best. Building strong partnerships with airlines and terminals will be a key part of your responsibilities, as you work to enhance operational efficiency and customer satisfaction.
At Flexport, you will be part of a mission-driven company that is shaping the future of global trade. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our operations and customer success. You will have opportunities for professional growth and development, as well as the chance to work with a diverse team of talented individuals who are passionate about making global commerce easier for everyone.
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