About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About RBS
The Retail Business Systems (RBS) group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best catalog quality, wide selection, supply chain defects and compliance programs. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled have a direct impact on customer buying decisions and online user experience.
Key Performance Areas:
1) Ambiguity Management; will be working in new environment where there is no clear ‘right’ path or solution defined earlier.
2) Program Development; Developing the strategy and align with leadership.
3) Building Solutions; Developing tech-first solutions for reducing the manual dependency to drive cost-effective and centralized teams.
4) Dive Deep and eliminate Defects; Diving deep on the data, analyzing trends, inputs to provide data driven solutions to permanently eliminate the defects.
5) Stakeholder Management; Understand partner teams’ problems, identify sweet spots to enable premium relationship with key high-level stakeholders such as category leaders, country managers of new MP launches.
6) Deliver Results; Work backwards from the business impact and customer experience to define the steps to followed
About the team:
The FinCat program aims to reduce incorrect and missing categorization of financial attributes (GL, Category, Subcategory) for catalogs worldwide by deploying an automated solution. The north star of the program is to rectify categorization defects even before an ASIN is generated
Candidate Profile:
The successful candidate will have project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers and selling partner’s needs.
The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. The individual would be responsible and be a point of escalation for the delivery by the teams working with him/her.
Key job responsibilities
You will navigate through Amazon's intricate supply chain processes, tools and identify opportunities to create impact by optimizing Amazon's inventory disposal mechanisms and processes. This will entail interacting on daily basis with WW Amazon teams across Supply Chain Optimization Technologies, Retail, and various other Tech teams.
You will Think Big and leverage existing Tech solutions built to scale the program while also conceptualizing and building new Tech solutions.
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
