Senior Data Analyst (f/m/d)

Who you are

You have 5+ years of experience as a Data Analyst, with a strong background in data manipulation and statistical methods. You excel at translating complex data into actionable insights for both technical and non-technical stakeholders, ensuring that your recommendations drive meaningful business outcomes. Your commercial mindset allows you to prioritize opportunities for product development effectively, and you are adept at establishing robust, automated measurement systems that guide decisions across the organization. You are comfortable working with various analytical frameworks, including funnel and cohort analysis, and you have a proven track record of linking user behavior to customer value and commercial success.

Desirable

Experience with tools like Tableau and Power BI is a plus, as is familiarity with programming languages such as Python and R. You understand the importance of collaboration and are eager to work closely with Product Development and Customer Experience teams to strengthen analytical frameworks. Your ability to distill complex data stories into clear insights will be invaluable in driving conversations with customers about maximizing their use of the product.

What you'll do

In this role, you will own the analytical framework that connects product adoption to customer impact and business success. You will design and implement repeatable, scalable analytical solutions that inform high-stakes strategic decisions across the organization. Your primary focus will be on establishing and maintaining analytical frameworks that provide insights into user behavior and commercial outcomes, such as retention and expansion. You will conduct ad-hoc deep-dive analyses to support various teams and ensure that data-driven decisions are at the forefront of product development.

You will collaborate broadly across teams, ensuring that insights are communicated effectively and that stakeholders understand the implications of the data. Your work will involve designing and maintaining analytical frameworks that facilitate ongoing measurement and evaluation of product performance. You will also be responsible for training and mentoring junior analysts, fostering a culture of data-driven decision-making within the organization.

What we offer

At Contentful, we value the contributions of our team members and offer a collaborative environment where your insights can make a significant impact. You will have the opportunity to work with cutting-edge tools and technologies, and we encourage you to apply even if your experience doesn't match every requirement. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in shaping the future of our product and helping our customers achieve success.