
Transforming healthcare scheduling for better outcomes
QGenda, headquartered in Atlanta, Georgia, is a leading provider of cloud-based scheduling solutions specifically designed for healthcare organizations. With over 300,000 users, including providers and administrators, QGenda streamlines scheduling processes and enhances operational efficiency. The c...
QGenda offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from a...
QGenda fosters a culture focused on innovation and efficiency in healthcare scheduling. The company values collaboration and encourages team members t...

QGenda • Uniontown, Ohio
QGenda is seeking a Product Specialist for their New Innovations platform to enhance customer experience in healthcare workforce management. This role requires strong organizational skills and a desire to help customers maximize the value of the platform.
You are an individual who thrives in a customer-focused environment, eager to learn and grow within the healthcare technology space. You possess a natural curiosity and a strong desire to help customers solve their business challenges. Your organizational skills enable you to manage multiple tasks effectively while maintaining a focus on delivering exceptional customer experiences. You are passionate about healthcare and understand the importance of workforce management in delivering quality patient care. You are a self-starter who takes initiative and is committed to continuous improvement in your role. You enjoy collaborating with others and are excited about the opportunity to contribute to a mission-driven organization.
In this role, you will serve as a platform expert for New Innovations, guiding healthcare organizations in optimizing their workforce management strategies. You will engage with customers to understand their needs and provide tailored solutions that enhance their experience with the platform. You will collaborate with cross-functional teams to ensure that customer feedback is integrated into product development, helping to shape the future of the New Innovations platform. Your responsibilities will include onboarding new customers, providing training and support, and assisting with the implementation of best practices. You will also analyze customer usage data to identify opportunities for improvement and drive customer success initiatives.
At QGenda, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to make a meaningful impact on the healthcare industry by helping organizations manage their workforce more effectively. We believe in empowering our employees and providing them with the resources they need to succeed. Join us in our mission to transform healthcare workforce management and make a difference in the lives of healthcare providers and patients alike.
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