Professional Services Consultant

Who you are

You have a strong background in professional services, ideally with experience in SaaS environments. Your ability to build relationships and trust with clients is paramount, as you will be working closely with both local and international customers to deliver exceptional service. You thrive in a collaborative environment, working alongside internal teams to drive sales opportunities and manage project delivery effectively. Your communication skills are top-notch, allowing you to interact seamlessly with third-party partners when required. You understand the importance of diversity and mutual success, aligning your goals with those of your clients and colleagues. You are driven by a culture of respect and ownership, taking pride in your contributions to the team and the company.

Desirable

Experience in influencer marketing or related fields would be a plus, as it will help you understand the unique challenges and opportunities our clients face. Familiarity with project management tools and methodologies can enhance your effectiveness in this role, enabling you to manage multiple projects simultaneously while ensuring high-quality outcomes. A proactive approach to problem-solving and a keen interest in the latest trends in marketing technology will set you apart as a candidate.

What you'll do

As a Senior Professional Services Consultant at Traackr, you will be responsible for delivering and expanding our professional services activities. This includes driving sales opportunities in collaboration with internal teams, managing project delivery, and ensuring that our clients receive the highest level of service. You will engage with clients to understand their needs and tailor our services to meet those requirements effectively. Your role will involve coordinating with various stakeholders, including third-party partners, to ensure seamless project execution. You will also play a key role in identifying opportunities for future product developments based on client feedback and market trends. Your insights will help shape our offerings and enhance the value we provide to our customers.

What we offer

At Traackr, we foster a remote-first culture that values collaboration and mutual respect. You will have the opportunity to work with a diverse team of professionals who are passionate about influencer marketing and dedicated to helping our clients succeed. We offer a supportive environment where you can grow your skills and advance your career. Our offices in Paris, San Francisco, New York, Boston, and London provide options for in-person collaboration for those who prefer it. We believe in creating tangible value for our customers and peers, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of influencer marketing and making a meaningful impact in the industry.