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Home›Jobs›Guidepoint›Client Service Intern
Guidepoint

About Guidepoint

Connecting you with expert insights on demand

🏢 Corporate, Tech👥 1K-5K📅 Founded 2003📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with a global presence
  • Serves over 1,000 clients, including Fortune 500 companies
  • Access to a network of 500,000+ expert advisors
  • Raised over $60 million in funding since inception

Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...

🎁 Benefits

Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...

🌟 Culture

Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

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Guidepoint

Client Service Intern

Guidepoint • 東京都, Japan

Posted 2w ago🏛️ On-SiteEntry-LevelCustomer support📍 Tokyo
Apply Now →

Overview

Guidepoint is hiring a Client Service Intern to support the Client Service team in connecting clients with subject-matter experts. This role requires strong communication skills in Japanese and English and offers hands-on training and mentorship.

Job Description

Who you are

You are a motivated individual eager to learn about various industry sectors and develop your communication and interpersonal skills. You thrive in a team-oriented environment and are committed to delivering excellent results for clients. Your ability to communicate fluently in both Japanese and English will be essential in connecting with experts globally. You are open to feedback and willing to adapt to the fast-paced nature of client service.

What you'll do

As a Client Service Intern at Guidepoint, you will work closely with Associates, Research Managers, and Project Managers to support the delivery of multiple projects across different industries. Your primary responsibility will be to understand each client’s specific research needs and connect them with the right experts. You will engage in communication with experts globally, ensuring that you recruit ahead of the curve based on client interests. This internship will provide you with the opportunity to gain hands-on experience and develop your project management and customer service skills.

What we offer

Guidepoint offers a paid, 3-month internship program with the possibility of extensions based on your performance. You will receive formal training and mentorship designed to cultivate a skill set that will be invaluable throughout your career. The company values diversity and is committed to creating an equitable and welcoming environment for all employees. Depending on your performance, there may be opportunities for a return offer to transition into a full-time role after graduation.

Interested in this role?

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