Transforming the used car buying experience in Canada
Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...
Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...
Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...
Clutch • Halifax, Nova Scotia, Canada
Clutch is seeking a Field Specialist to enhance the customer experience in their car-buying process. You'll be the first point of contact for customers picking up or selling their vehicles. This role requires strong interpersonal skills and a commitment to customer satisfaction.
You are a motivated individual who thrives in customer-facing roles and enjoys creating memorable experiences for others. You understand the importance of being the first point of contact for customers and are eager to represent Clutch with enthusiasm and professionalism. You possess strong communication skills and are comfortable engaging with customers in various situations. You are adaptable and can think on your feet, ensuring that each customer interaction is positive and impactful. You are committed to delivering exceptional service and are excited about the opportunity to contribute to a rapidly growing company in the automotive industry.
As a Field Specialist at Clutch, you will be responsible for providing a unique and exceptional experience to customers as they pick up or sell their vehicles. You will greet customers with a friendly demeanor and guide them through the process, ensuring they feel valued and informed. Your role will involve answering questions, addressing concerns, and providing assistance to make the car-buying experience as seamless as possible. You will also be responsible for ensuring that vehicles are prepared and ready for customer pick-up, maintaining high standards of presentation and cleanliness. Additionally, you will gather feedback from customers to help improve our services and contribute to the overall growth of Clutch. Your ability to connect with customers and provide personalized service will be key to your success in this role.
Clutch offers a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that values innovation and excellence, and you will have the opportunity to make a real impact on the customer experience. We provide comprehensive training to ensure you are well-equipped to succeed in your role. As a member of our team, you will enjoy competitive compensation and benefits, as well as the chance to work with a group of passionate individuals who are dedicated to transforming the automotive industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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