Customer Support

Who you are

You are a people-focused individual with a strong sense of organization and a genuine desire to help others. With at least 1 year of experience in customer service, you understand the importance of creating trust through every interaction. You take ownership of your responsibilities and follow through to ensure a high-quality experience for residents and homeowners. Your empathetic communication style allows you to navigate inquiries and resolve issues effectively, making you a vital touchpoint for our community.

What you'll do

In this role, you will support residents and homeowners by addressing their inquiries and requests with clarity and empathy. You will own cases from start to finish, ensuring timely and effective resolutions to their issues. Your ability to coordinate solutions across teams will be essential in providing a seamless experience for our members. You will play a critical role in shaping how supported and confident our residents feel in their interactions with Belong. Your commitment to delivering great experiences will help foster long-term trust and satisfaction within our community.

What we offer

At Belong, we value a culture of ownership, clarity, and excellence. You will have the opportunity to grow alongside a team of dedicated individuals who care deeply about their work and the impact they have on others. We believe that support is not just about answering questions; it's about creating trust and meaningful connections. If you are passionate about helping people and solving problems, you will find a fulfilling career with us.