Regulatory Escalations Specialist

Who you are

You have a strategic mindset and are a critical thinker who excels in optimizing processes and conducting thorough investigations. You are adept at solving challenging problems and have a keen ability to prevent future issues. Your experience includes facilitating the resolution of complex high-priority escalations, working collaboratively across different teams to balance multiple perspectives for the best outcomes for community users. You possess strong communication skills, allowing you to provide clear updates and findings to various stakeholders regularly.

You thrive in environments where you can develop and execute strategies for new and existing escalation channels. Your analytical skills enable you to derive insights from qualitative and quantitative data trends, shaping policy positions and defining regulatory priorities. You are team-oriented and enjoy collaborating with others to achieve common goals.

Desirable

Experience in regulatory compliance or risk management is a plus, as is familiarity with legal and civic risks in the tech industry. You may have a background in project management, which helps you plan, coordinate, and oversee the execution of various projects effectively. Your adaptability allows you to identify potential issues and adjust plans accordingly to ensure successful project completion.

What you'll do

In this role, you will join the Detection, Response, and Intelligence, Regulatory Escalations Team at Meta. Your primary responsibility will be to manage and resolve complex escalatory issues that arise, ensuring that the company effectively addresses novel and emerging regulatory, legal, and civic risks. You will develop bespoke and semi-scaled solutions to these challenges, working closely with cross-functional teams to implement them.

You will analyze and derive data trends and insights that will inform broader solutions and help shape the company's policy positions. Your role will involve responding to high-priority issues and scaling escalation processes to enhance efficiency and effectiveness. You will communicate regularly with stakeholders, providing key updates and findings on the status of escalations and the strategies being employed.

Additionally, you will be responsible for planning and coordinating various projects related to regulatory escalations. This includes identifying potential issues early on and adapting plans to stay on track towards successful project completion. Your ability to balance multiple perspectives will be crucial in making informed decisions that benefit the community users.

What we offer

Meta provides a dynamic work environment where you can grow your skills and make a significant impact. You will have the opportunity to work with a talented team dedicated to addressing complex regulatory challenges. The company values collaboration and encourages you to apply even if your experience doesn't match every requirement. You will be part of a mission-driven organization focused on protecting users and enhancing their experience on the platform. While specific salary details are not mentioned, Meta is known for offering competitive compensation packages.