At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Job Description
At Nielsen, we are passionate about our work to power a better media future for all people. We measure behavior across all channels and platforms, providing powerful, trusted data and insights that fuels both the advertising and content ecosystems – from marketers and content developers, to media distributors and publishers – ultimately connecting consumers to what matters most.
Our talented, global workforce is dedicated to capturing audience engagement with content, wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
We are presently looking for a Sr. Manager, Internal Communications to join our team.
Essential qualities for success in this position include strategic expertise, leadership presence, a collaborative disposition, uncompromising eye for quality, agility, resourcefulness, creative problem-solving, multi-tasking skills and flexibility. The ideal candidate will have experience in internal communications, either in-house or agency, and a track record of deploying successful employee engagement strategies. They will be a creative, motivated self-starter with incredible attention to detail and a team-focused attitude, who executes with a solutions-oriented approach. Senior executive support/experience is preferred.
With direction from the leadership, you’ll work with fellow team members and their respective stakeholders to ensure employees understand our company strategy and how their roles and projects align to our overall vision and mission. In addition, you’ll plan, draft materials and maintain editorial calendars for key events and tactics, including town halls, emails, intranet and enterprise social media.
Role: The Sr. Manager, Internal Communications will lead and elevate our internal communications efforts with a focus on business and product communications. This individual will play a key role in connecting employees to our mission and strategy, translating complex business updates, industry shifts and product developments into clear, compelling communications that drive understanding, alignment and engagement across a diverse and global employee base.
Responsibilities:
• Develop and implement strategic communications strategies that align to and support our business goals, product roadmaps and company priorities. This includes finding new and creative ways to communicate complex topics to employees in a clear, engaging and timely way.
• Serve as a trusted adviser and partner to senior executives and stakeholders, helping implement internal communication strategies, campaigns and initiatives that align to business goals and objectives..
• Develop and create a steady stream of content across multiple internal channels, ranging from executive emails, manager guides and presentations to intranet articles, customer stories and videos.
• Partner closely with cross-functional teams, ensuring consistent messaging and narrative alignment across departments and channels. This includes working closely with the external communications team to develop 360 communications campaigns that inspire and engage our internal teams.
• Execute business and function-specific events (i.e., Business Town Halls) by partnering with business leaders on end-to-end planning and overseeing execution in partnership with the production team.
• Provide support for the Director of Internal Communications with change communications, helping engage and guide employees along the company’s ongoing transformation journey..
• Work with fellow internal communications and multimedia team members to build relationships and create uniform internal messaging across the organization.
• Inspire a culture of optimism and creative excellence among our communications team and agency partners by demonstrating our Values on a daily basis.
Qualifications:
• Bachelor’s Degree (English, Journalism, Communications or related field)
• Minimum 7+ years of internal communications work experience.
• Experience working in the media and advertising industry is preferred, as you will be responsible for connecting employees to our business strategy and goals, driving a deeper understanding of the role Nielsen plays across advertising and content workflows (i.e., ad tech, ad intelligence, content creation, media distribution and more)
• Exceptional written, verbal and interpersonal communication skills.
• Strategic thinker with the ability to convey complex ideas in a clear and engaging manner.
• Proven track record of developing and executing internal communications strategies in a fast-paced, growth-oriented environment, with the ability to pivot quickly to deliver results.
• Experience working with stakeholders across all levels – from product leads to executives – with proven ability to listen, challenge thoughtfully and advise on strategic communications.
• Strong project management skills desired, with the ability to flex and astutely manage multiple projects simultaneously.
• Demonstrated ability to connect the dots between business objectives, product innovation and employee impact, generating creative ideas and compelling stories.
• Proficient in Google Suite platform, familiarity with content strategy and analytics tools is a plus.
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