Join Amazon’s People Experience and Technology (PXT) organization where “We build a workplace for Amazonians to invent on behalf of the customer.”
We are seeking an HR Partner who is excited about helping our leaders look around corners with data-driven recommendations for innovative programs that improve performance, retention and drive the overall employee experience. At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility.
They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.
Key job responsibilities
1. Employee Relations and Support:
• Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.
• Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.
• Coordinate with the legal and compliance departments and the ER POC on ER matters, and conduct investigations.
2. Performance management:
• Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements including end to end guidance and support.
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
3. Talent Management and People Development Consulting:
• Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
• Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient.
4. HR General:
• Act as stewards of the employee experience and Amazon “culture keepers”. Act as POC and Program Manager for people tools, processes, programs or projects assigned.
• Complete cross functional projects that improve the employee experience and increase manager capability as well as the overall HR Partner operations.
• Able to address general inquiries from managers which are not addressed through self-service channels.
*3+ years of experience in an HR position or role with knowledge in human resource management including employee relations, change management and experience in team development.
*Bachelor’s degree or equivalent post-secondary degree.
*Demonstrated experience supporting employee populations in large organizations.
*Proven ability to diagnose problems, as well as drive appropriate solutions with self-initiative.
*Strong listening skills and ability to relate to, influence, and coach employees of all levels in the organization.
*Fluent English and Spanish communication and writing skills.
*Basic knowledge of project management
*High quality document and report preparation *Excellent written and verbal communication. *Resilient and able to thrive in a fast paced, entrepreneurial environment with a high level of energy.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
