Empowering businesses to thrive in the subscription economy
Zuora, headquartered in Redwood City, California, specializes in subscription management and billing solutions for businesses. Trusted by over 1,000 customers including Netflix, Box, and Siemens, Zuora has raised $400 million in funding and is valued at approximately $1 billion. The company focuses ...
Zuora offers competitive salaries, equity options, generous PTO, flexible remote work policies, and a comprehensive health benefits package....
Zuora fosters a culture centered around innovation and customer success, encouraging teams to experiment and adapt in the rapidly evolving subscriptio...
Zuora • London, Greater London, England, United Kingdom
Zuora is seeking a Manager for Customer Solution Engineering to lead a team focused on sales strategy and technical leadership. You'll partner with sales and product teams to drive customer engagement and retention. This role requires strong leadership and strategic thinking skills.
You have a proven track record in customer solution engineering or a related field, with experience in managing teams and driving customer success initiatives. You understand the nuances of subscription-based business models and are adept at building trust-based relationships with clients. Your technical acumen allows you to effectively communicate complex solutions to both technical and non-technical stakeholders. You thrive in collaborative environments and are comfortable working closely with sales and product teams to achieve common goals. You are passionate about helping organizations grow through innovative solutions and are committed to fostering a culture of inclusion and diversity within your team.
In this role, you will lead the Customer Solution Engineering team, guiding them through the execution of sales campaigns for strategic and enterprise-level customers. You will act as the technical counterpart to the Regional Sales Lead, ensuring that your team articulates the business and technical value of Zuora's offerings. You will develop and implement innovative value-selling approaches tailored to the needs of Zuora's growing customer base. Your responsibilities will include building strong relationships with clients, understanding their unique challenges, and providing tailored solutions that drive customer satisfaction and retention. You will also collaborate with cross-functional teams to align on go-to-market strategies and product development initiatives, ensuring that customer feedback is integrated into the product roadmap.
Zuora offers a dynamic work environment where you can make a significant impact on the company's growth and customer success. You will have the opportunity to work with some of the most innovative companies across various industries, helping them navigate the transition to subscription-based models. We provide a hybrid work model that allows for flexibility while fostering strong team relationships. At Zuora, we are committed to inclusion and diversity, and we encourage applications from all backgrounds. You will receive competitive compensation and benefits, along with opportunities for professional development and career advancement.
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