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Home›Jobs›FreedomPay›Customer Success Support
FreedomPay

About FreedomPay

Advanced eCommerce payment solutions for merchants

🏢 Tech👥 501-1000 employees📅 Founded 2000📍 University City, Philadelphia, PA💰 $32.6m⭐ 3.2
FintechRetailB2BBankingPaymentsSaaSeCommerce

Key Highlights

  • Raised $32.6 million in funding
  • Headquartered in University City, Philadelphia, PA
  • Serves major partners like PayPal, Visa, and Apple
  • Offers a robust platform with multiple payment integrations

FreedomPay, headquartered in University City, Philadelphia, PA, is a leading fintech company specializing in eCommerce payment solutions. With over 500 employees, FreedomPay has raised $32.6 million in funding and serves a diverse range of clients, including major partners like PayPal, Visa, America...

🎁 Benefits

FreedomPay offers a company-wide bonus plan based on shared performance results, comprehensive healthcare benefits, and a flexible work environment. E...

🌟 Culture

FreedomPay stands out in the competitive eCommerce landscape by prioritizing exceptional customer experiences and fostering an engineering-first cultu...

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FreedomPay

Customer Success Support

FreedomPay • Philadelphia, Pennsylvania

Posted 3 months ago🏛️ On-SiteEntry-LevelCustomer success📍 Philadelphia
Apply Now →

Job Description

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.  FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

FreedomPay is seeking a proactive and detail-oriented professional to join our Customer Success Support team! This role is ideal for someone who thrives in a fast-paced, client-facing environment, enjoys solving problems, and communicates effectively across departments. You’ll play a key role in ensuring a seamless client experience by managing support requests, troubleshooting issues, and maintaining strong relationships throughout the customer lifecycle. This is a great opportunity to join a growing SaaS company in the FinTech space.

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