Service Delivery Manager - Apple Information Security

Who you are

You are a strategic and results-driven leader with a strong blend of security or technical expertise and proven people leadership skills. You have a customer-centric mindset and are passionate about service excellence, continuously seeking ways to improve and optimize security offerings. Your experience in influencing and driving transformational change across organizations sets you apart as a candidate for this role. You thrive in collaborative environments where diverse teams work together to strengthen ideas and achieve common goals.

Desirable

You have a background in security services and understand the emerging security needs of businesses. Your ability to align security capabilities with business objectives is a key asset. You are committed to fostering a culture of continuous improvement and operational efficiency within your team.

What you'll do

In this role, you will lead the Security Services team at Apple, driving the evolution and optimization of security offerings. You will be responsible for ensuring delivery excellence and operational efficiency, which are critical to achieving exceptional customer outcomes. Your leadership will influence the strategic direction of security services, aligning them with the broader business objectives of the organization. You will work closely with cross-functional teams to implement best practices and drive transformational change across the organization.

You will also play a key role in shaping the future of Apple’s security service offerings, ensuring they meet the evolving needs of customers and the market. Your strategic vision will guide the team in developing innovative solutions that enhance security and improve customer experiences. You will be expected to mentor and develop team members, fostering a collaborative environment that encourages growth and innovation.

What we offer

Apple offers a dynamic work environment where your ideas can flourish and contribute to extraordinary products and services. You will be part of a diverse team of problem solvers and doers, dedicated to reimagining how security services can enhance customer experiences. The company is committed to inclusion and diversity, ensuring that all employees feel valued and empowered to bring their unique perspectives to the table. You will have opportunities for professional development and growth within the organization, as well as the chance to make a meaningful impact on the future of security services at Apple.