The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Albuquerque, New Mexico, USA
Amazon is hiring an IT Support Associate II to provide essential IT support to operations teams across various facilities. You'll be responsible for resolving technical issues and ensuring smooth operations. This role requires a proactive approach and problem-solving skills.
You are a self-motivated individual with a strong commitment to improving operational efficiency. You thrive in a fast-paced environment and are eager to take on new challenges. Your ability to work collaboratively with teams to foster solutions is key to your success. You understand the importance of IT infrastructure in supporting business operations and are dedicated to delivering exceptional service.
You have experience in technical support and are comfortable resolving a variety of technical problems. Your problem-solving skills are complemented by your ability to communicate effectively with team members and stakeholders. You are open to participating in career development opportunities to progress your career at Amazon.
Experience in IT support within a large organization is a plus. Familiarity with various technical disciplines and a proactive approach to learning new technologies will help you excel in this role.
As an IT Support Associate II, you will be responsible for providing IT support to Amazon operations facilities in your geographical area. You will troubleshoot and resolve technical issues, ensuring that operations run smoothly and efficiently. Your role will involve collaborating with the operations team to identify and address technical hurdles that may arise.
You will take ownership of your responsibilities, working independently and as part of a team to deliver solutions. Your contributions will directly impact the efficiency of Amazon's operations, and you will be encouraged to share your insights and suggestions for improvement.
In this role, you will also have the opportunity to participate in various projects aimed at enhancing IT infrastructure and support processes. You will be involved in launching new Amazon Operations facilities, ensuring that all technical aspects are addressed from the outset.
Amazon provides competitive compensation packages, including comprehensive healthcare benefits starting on Day 1. You will have access to a matching 401(k) program and up to 20 weeks of paid parental leave. The work environment is casual, allowing for comfortable attire such as jeans and t-shirts.
We are committed to fostering a culture of growth and development, encouraging you to take advantage of career advancement opportunities. You will be part of a dynamic team that values collaboration and innovation, contributing to the success of Amazon's operations.
Join us at Amazon, where your skills and dedication will make a significant impact on our operations and customer satisfaction.
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