The luxury fashion platform connecting creators and consumers
FARFETCH is a leading luxury fashion platform headquartered in London, connecting consumers with over 1,400 major brands in the luxury goods market. With a strong online presence reaching customers in 190 countries, FARFETCH has raised $707.5 million in funding across multiple rounds, positioning it...
FARFETCH offers comprehensive benefits including medical, dental, and vision insurance with a flexible spending account, a 401K plan with company matc...
FARFETCH stands out in the luxury fashion industry by being an early mover in digital shopping for high-priced goods. The company embraces innovation ...
Farfetch • PT Lisboa, Portugal
Farfetch is seeking a Customer Service Advisor (French Speaker) to deliver exceptional customer service to consumers and partners. This role is based in Lisbon and requires strong communication skills in French.
You are a motivated individual with a passion for providing excellent customer service. As a French speaker, you possess strong communication skills that enable you to connect with customers effectively. You thrive in a relaxed environment and enjoy being part of a growing team. Your ability to handle inquiries and resolve issues will contribute to enhancing the customer experience at Farfetch. You are eager to learn and develop your skills in a dynamic marketplace.
In this role, you will be responsible for ensuring that the highest levels of customer service are delivered to both consumers and partners. You will handle inquiries through various communication channels, providing assistance and support to enhance the overall customer experience. Collaborating with your team, you will work towards improving processes and ensuring customer satisfaction. Your contributions will help maintain Farfetch's reputation as a leading global marketplace in the luxury fashion industry.
Farfetch offers a vibrant workspace in Lisbon, surrounded by the city's top cafés and stunning riverfront views. You will be part of a well-motivated team that values collaboration and innovation. As you grow in your role, you will gain valuable experience that will broaden your career opportunities within the company. Farfetch is committed to providing a unique shopping experience and access to luxury fashion, and you will play a key role in achieving this mission.
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