Technical Writer, Creator Success

Who you are

You have a strong background in technical writing, with experience in creating clear and concise documentation for complex technologies. You are familiar with various technology stacks and can quickly become an expert in new products and tools. Your ability to understand user needs allows you to improve information architecture effectively, ensuring that documentation is user-friendly and accessible. You have a collaborative spirit and enjoy guiding other writers to achieve their best work, fostering a supportive team environment. You are detail-oriented and can produce high-quality content that enhances creator satisfaction and platform quality. You understand the importance of documentation in scaling platform usage and are passionate about empowering creators.

Desirable

Experience with API documentation and familiarity with tools like Roblox Studio and Open Cloud REST APIs would be beneficial. A background in software development or a related field can enhance your understanding of the technical aspects of the role. Familiarity with content management systems and documentation tools is a plus, as is experience in creating tutorials and code samples.

What you'll do

As a Technical Writer at Roblox, you will report to the Senior Technical Writing Manager and play a crucial role in scaling the platform for millions of creators. You will write and produce various types of technical documentation, including API reference docs, conceptual guides, task-based guides, tutorials, and code samples. Your work will directly impact the creator experience, helping them build engaging experiences on Roblox. You will collaborate with engineers and product teams to gather information and ensure that documentation is accurate and up-to-date. You will also work on improving the information architecture, making it easier for users to find the information they need. Your contributions will help increase creator satisfaction and enhance the overall quality of the platform. You will have the opportunity to lead by example, mentoring other writers and sharing best practices within the team. Your role will involve continuous learning and adaptation as you become an expert in Roblox's products and technologies.

What we offer

Roblox offers a dynamic work environment where you can make a significant impact on the future of human interaction through technology. You will be part of a mission-driven company that values creativity and innovation. The role provides opportunities for professional growth and development, allowing you to expand your skills in technical writing and documentation. You will work alongside talented individuals who are passionate about building a safe and civil online community. Roblox also offers competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team and the company.