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Home›Jobs›Guidepoint›Client Service Associate
Guidepoint

About Guidepoint

Connecting you with expert insights on demand

🏢 Corporate, Tech👥 1K-5K📅 Founded 2003📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with a global presence
  • Serves over 1,000 clients, including Fortune 500 companies
  • Access to a network of 500,000+ expert advisors
  • Raised over $60 million in funding since inception

Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...

🎁 Benefits

Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...

🌟 Culture

Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

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Guidepoint

Client Service Associate

Guidepoint • Seoul, Seoul, South Korea

Posted 2w ago🏢 HybridEntry-LevelCustomer operations📍 Seoul
Apply Now →

Overview

Guidepoint is seeking a Client Service Associate to connect clients with expert Advisors across various industries. You'll focus on researching relevant industries and recruiting subject matter experts to enhance client insights. This role is ideal for those looking to grow into project management positions.

Job Description

Who you are

You are an entry-level professional eager to start your career in client services. You possess strong communication skills and are comfortable using various resources to connect clients with the right experts. You thrive in a collaborative environment and are committed to delivering exceptional service to clients. You understand the importance of diversity and inclusion in the workplace and are excited to contribute to a welcoming environment.

What you'll do

As a Client Service Associate at Guidepoint, you will be responsible for reviewing and analyzing client research requests. You will utilize a range of resources to identify the most relevant subject matter experts across different geographies and industries. Your role will involve recruiting new Advisors to join the Guidepoint network by effectively communicating the value of their expertise for specific projects. You will screen experts for their suitability and create professional profiles to facilitate connections between clients and Advisors. As you master these core skills, you will gain exposure to more complex project and client relationship management tasks, paving the way for future growth into Research Manager and Project Manager roles.

What we offer

At Guidepoint, we offer a dynamic work environment where you can develop your skills and grow your career. You will have the opportunity to work with a diverse team and contribute to meaningful projects that help clients make informed business decisions. We are committed to providing a supportive and equitable workplace, ensuring that all employees feel valued and included. Join us to be part of a team that is dedicated to delivering the best service in the industry.

Interested in this role?

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