RVP, Mid-Market Sales

Who you are

You have a proven track record in sales, ideally with experience in mid-market or enterprise environments — you understand the nuances of customer communication and how to leverage technology to enhance it. You are scrappy, curious, optimistic, persistent, and empathetic, embodying the traits that drive success in a competitive landscape. You thrive in collaborative settings and are eager to contribute to a team that values every conversation and interaction with customers.

Desirable

Experience in AI-powered platforms or customer communication tools is a plus, as is familiarity with sales methodologies that emphasize relationship building and customer success. You are comfortable navigating complex sales cycles and can adapt your approach based on customer needs and market dynamics.

What you'll do

In this role, you will be responsible for acquiring new customers and uncovering market opportunities that will elevate Dialpad's presence in the mid-market segment. You will collaborate closely with the global sales team, which includes Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams, to ensure a cohesive approach to customer engagement. Your efforts will help shape the market's perception of Dialpad, driving conversations that highlight the value of our AI-driven insights and automation capabilities.

You will engage with potential clients, understanding their unique communication challenges and presenting tailored solutions that meet their needs. Your ability to articulate the benefits of Dialpad's platform will be crucial in converting leads into loyal customers. You will also work on developing strategies to enhance customer acquisition and retention, ensuring that every interaction contributes to a positive customer experience.

What we offer

Dialpad fosters a culture of inclusion and continuous evolution, where every employee is encouraged to leverage industry-leading AI to refine their skills and the platform. You will be part of a dynamic team that values ambition and collaboration, with opportunities for professional growth and development. We believe in the importance of every conversation and are committed to making our customers and their employees wildly successful. Join us in transforming how businesses communicate and build stronger connections with their customers.