Social Media Manager (North America)

Role Overview:
We’re looking for a creative and data-savvy Social Media Manager to grow and engage our global audience across key platforms. You will shape Plaud’s voice online, drive engagement through storytelling, and amplify product launches, brand moments, and thought leadership. This role blends content creation, community building, and performance-driven strategy.

Key Responsibilities:

• Content Strategy & Planning: Own the global social media calendar across platforms (LinkedIn, X, Instagram, Facebook, YouTube, etc.); Align content themes with brand campaigns, product launches, PR moments, and community engagement.

• Content Creation & Publishing: Write, design, and publish high-quality, engaging content (posts, stories, videos, threads); Partner with internal teams and external creators for visuals, videos, and social-first storytelling.

• Influencer Collaboration: Proactively engage with relevant creators, professionals, and industry conversations; Partner with the Influencer Marketing team to amplify campaigns, co-create content, and optimize organic + creator-led engagement.

• Community Sentiment: Monitor and respond to comments, DMs, and mentions to foster a strong, trusted community; Manage social sentiment and support influencer campaigns with native brand storytelling.

• AI Empowerment: Use AI tools for trend discovery, ideation, and content planning; Use generative AI tools to boost speed, creativity, and experimentation in content creation.

• Growth & Analytics: Track performance using platform analytics and third-party tools; Define KPIs, analyze trends, and iterate strategy based on insights (engagement, reach, sentiment, etc.); Identify and test new formats, platform features, and AI-powered insights to drive growth.

• Cross-Functional Collaboration: Coordinate closely with Brand, PR, Product Marketing, and Customer Success teams; Support paid social and influencer campaigns with organic amplification; Brief stakeholders on trends, opportunities, and performance metrics.

Qualifications:

• 5+ years of experience managing social media for a tech, AI, SaaS, or premium consumer brand.

• Strong writing and visual storytelling skills across short- and long-form formats.

• Deep knowledge of social platforms and creator ecosystems (LinkedIn, X, Instagram, Facebook, YouTube, etc.).

• Experience growing global B2C or B2B audiences in a fast-paced brand or startup environment.

• Comfortable using AI tools for content generation, trend tracking, and workflow automation.

• Passion for technology, design, productivity, and audience-first communication.

About Plaud Inc.

Plaud Inc. is building the next generation of intelligence infrastructure and interface to capture, extract, and utilize intelligence from what you say, hear, and see. Our AI note-taking devices, Plaud Note and Plaud NotePin, and Plaud Intelligence platform are designed to help professionals boost efficiency and save hundreds of hours each year.

We are scaling our consumer-loved note-taking platform into the enterprise field with Plaud for Business, assembling a high-impact team of builders, marketers, and customer champions who thrive on shaping the future of AI-powered productivity to unlock product-led growth (PLG) at scale.

Why join us:

• Founding Team: Opportunity to be part of the founding team of Plaud for Business and drive impact at a startup rocketship. Join a skyrocketing team where your career reaches new heights.

• Proven Product-Market Fit: Bootstrapped, profitable, and experiencing explosive growth. Positioned uniquely to lead the future of work and productivity by leveraging innovative AI-driven devices and software.

• New Initiatives: Expanding into industry-specific solutions and pivoting from consumer-facing products to enterprise-oriented services.

• Competitive Salary and Equity Package: Employee-friendly equity for full-time employees.

• Paid Time Off: Generous PTO and parental leave policy.

• Retirement Planning: 401(k) plan for US employees with company matching.

• Equal Opportunity: Plaud Inc. is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

• Company Offsite: Annual offsite to bring our team together and celebrate our achievements.

• Compensation: We make individualized offers within market bands based on experience, skills, and internal equity. We rely on reputable benchmarks (Carta Total Compensation and Pave). If you would like the applicable pay scale, we will provide that pay scale upon request - Please speak directly with your recruiter.