Amazon’s Payments Security manages payments for all Amazon customers worldwide, and the incredible pace of innovation and customer impact never slows down. From enabling Amazon to expand internationally into new markets to enabling new businesses such as Alexa, Payments Security is at the heart of Amazon’s vision to be Earth’s most customer centric. At the core of Payments Security is customer trust. As we store multi-billion payment instruments on behalf of our customers and manage multi-billion dollar transaction volumes, we do so with industry-leading security practices.
Payments Security is looking for world class security-minded Technical Program Manager who can design, drive and launch new initiatives that impact not just Payments, but entire Amazon. The qualified candidate will own and drive technical strategy and direction for large and complex initiatives that enables Amazon to continue to securely scale for new business and markets worldwide.
This role requires working closely with businesses across Amazon, the product management team, the payments development team, and key software development and security engineering teams across the company to define strategy and requirements, and then lead projects through operations design and delivery. This position involves regular communication with senior management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential.
The ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift quickly. He or she is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence.
Qualified candidates have experience defining projects and features, collecting requirements, writing detailed functional and test specifications, coordinating large cross functional projects and schedules, and delivering complex projects with accurate results at high scale.
Basic qualifications
Bachelor's degree in Computer Science or related field
5+ years of relevant work experience in internet-related technical program management in a software applications environment
3+ years experience in a software development or program manager role
Hands-on knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques
Experience designing and delivering software
Ability to multitask and manage multiple projects - work prioritization, planning and task delegation
Proven track record of taking ownership and driving results
Broad commercial awareness developed in a fast-moving environment
Exceptional interpersonal and communication (both written and verbal) skill
Innovative and self-directed
Excellent problem-solving skills
Preferred qualifications
Experience with agile or other program management methodologies
Master's degree in Computer Science and/or Business Administration
Prior experience as a software developer
Information security professional certifications encouraged (SANS GIAC, CISSP, etc.)
Experience with an e-commerce company or financial software is a plus
Experience architecting, securing, and operating Amazon Web Services
Strong bias for action with proven ability to handle time-sensitive security tasks
Ability to deliver initiatives from conception through completion
Curiosity to dig several layers deep into technical solutions with an eye toward continuous improvement
Experience communicating with technical and non-technical stakeholders across multiple business units
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
