Security is job zero at AWS. The AWS Cloud Response Team is responsible for the security of AWS Cloud services; operating on the ‘AWS’ side of the Shared Responsibility Model to protect our customers. This role is responsible for Incident Response, requiring engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale. Engineers will also need to think strategically, to develop and implement changes which drive automation, scalability and continuous progress. This role will provide career growth opportunities as you gain new security skills in the course of your duties.
Key job responsibilities
Key job responsibilities
A successful candidate will need a combination of technical and communication skills; with the ability to handle a mix of disparate tasks which may include small-projects in addition to managing incident response activities.
• Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritize its remediation in conjunction with the impacted service team.
• Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including the AWS Chief Information Security Officer).
• Participate in efforts to promote security throughout the company and build good working relationships with partner security teams and service teams across Amazon
• Demonstrate high capacity for managing priorities appropriately while remaining productive and effective, with tolerance for context switching and interruptions
• Escalate issues early and often, expressing a high degree of security judgement when issues are not progressing at the correct pace based on impact to ensure we are putting customers first.
• Explore and embrace the Amazon builder culture, identifying mechanisms and methods to improve tools and processes to simplify and drive issues at the scale and speed necessary to benefit our global team of engineers.
• Fulfill regular on-call responsibilities during the team's working hours and in support of the global team's on-call weekend rotation
A day in the life
This position supports AWS with security operations and incident response activities. You will be responsible for coordinating and facilitating security response activities for all AWS products and services. You will drive security related issues to resolution across numerous service teams, interacting directly with those teams and other AWS Security engineers.
About the team
Cloud Response is a team inside AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model, and provides oversight of security issues from their identification through to resolution. Cloud Response operates follow-the-sun with teams based around four different geographical locations.
We work with AWS security and service teams to ensure security issues are addressed and resolved with the right level of urgency, while keeping our key stakeholders informed and engaged as necessary throughout the issue lifecycle.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- Bachelor's degree in engineering, cybersecurity, or 4+ years equivalent professional experience.
- 3+ years of experience on a Security Operations team, coordinating responses to security events which involve multiple teams across an organization, and programmatically preventing recurrence.
- 2+ years or more of demonstrated experience with a focus in areas such as systems, network, and/or application security.
- Understanding of best practices across multiple security disciplines/domains.- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience
- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent
- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
- Strong demonstrated knowledge of web protocols, common attacks, and an in-depth knowledge of Linux/Unix tools and architecture.
- 2+ years experience with scripting or programming languages such as Python, Bash, JavaScript, or Java
- Possess strong security judgment, critical thinking, and leadership skills in order to build trust, collaborate with, and influence partner teams to understand security and business impacts of issues.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
