Delivery Solutions Architect Manager

Who you are

You have a proven track record in leading teams and managing complex customer relationships — your experience in building and coaching diverse teams ensures that your team members thrive and deliver exceptional results. You possess a strong understanding of technical solutions and can effectively communicate their value to both technical and non-technical stakeholders.

Your background includes significant experience in post-sales delivery strategies — you have successfully shaped and executed strategies that maximize customer value and ROI. You are adept at fostering relationships across various organizational levels, ensuring alignment and collaboration between sales, engineering, and professional services teams.

You are a strategic thinker with a focus on business growth — your ability to position services effectively has contributed to generating a continuous pipeline of subscriptions. You understand the importance of aligning your team’s efforts with the broader business objectives and are committed to driving success for both your team and your customers.

You are a thought leader in your field — your technical expertise across Databricks products allows you to guide customers through their adoption journey, ensuring they realize the full potential of the platform. You are passionate about mentoring and developing your team, helping them to grow in their careers while achieving customer success.

Desirable

Experience in a similar role within the technology sector would be advantageous — familiarity with cloud-based solutions and data analytics platforms will enhance your ability to lead your team effectively. A background in sales or customer success can also provide valuable insights into customer needs and expectations.

What you'll do

In this role, you will build and lead a team of Delivery Solution Architects (DSAs) — your primary responsibility will be to ensure that your team is equipped to deliver exceptional service to major customers. You will work closely with the Sales, Pre-Sales, Professional Services, and Partners teams across the UK to shape the post-sales delivery strategy, ensuring alignment with customer goals and expectations.

You will be responsible for hiring, coaching, and supporting your team — fostering a diverse and inclusive environment where team members can thrive. Your leadership will be crucial in driving the team’s performance and ensuring that they meet customer, company, and team goals.

You will act as the technical sponsor and thought leader for selected customers — guiding them through the complexities of adopting Databricks products and maximizing their value. Your role will involve creating assets and resources to improve the effectiveness and consistency of the Delivery Solution Architect practice.

You will contribute to the region's growth by positioning your team’s services with customers — generating a continuous pipeline of DSA subscriptions will be a key focus, and you will work collaboratively with your team to achieve this objective.

What we offer

At Databricks, we value innovation and collaboration — you will be part of a dynamic team that is committed to driving customer success and delivering impactful solutions. We offer a hybrid work environment that allows for flexibility while ensuring that you remain connected with your team and customers.

You will have opportunities for professional development and career growth — we encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in shaping the future of data and analytics.