Principal Innovation Hub Solution Engineer, Cloud and AI

Who you are

You have extensive experience in solution engineering, particularly in the realms of cloud and AI technologies. Your ability to merge business and technical requirements allows you to craft comprehensive solutions tailored to customer needs. You excel in conducting discovery sessions to understand client challenges and provide strategic recommendations that drive AI transformation. Your consultancy skills foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork. You are comfortable working in a fast-paced environment and can adapt to evolving business opportunities.

You possess a deep understanding of AI technologies and their applications in various business contexts. Your experience includes implementing robust AI solutions and optimizing the integration of diverse technologies and services. You are a strong communicator, capable of articulating complex technical concepts to non-technical stakeholders, thereby strengthening customer trust through deep engagements. You thrive in environments that encourage innovation and collaboration, and you are committed to delivering exceptional customer experiences.

Desirable

Experience with Microsoft technologies and platforms is a plus, as is familiarity with industry trends in AI and cloud computing. You may also have a background in project management or technical sales, which enhances your ability to guide customers from envisioning solutions to implementation. A growth mindset and a passion for empowering others are essential traits that align with Microsoft’s mission.

What you'll do

In this role, you will be responsible for leading engagements at the Microsoft Innovation Hub in New York City. You will work closely with customers to understand their unique business challenges and craft tailored solutions that leverage AI and cloud technologies. Your role will involve conducting in-depth discovery sessions, analyzing customer needs, and providing strategic recommendations that align with their goals.

You will collaborate with various stakeholders, including technical teams and business leaders, to ensure that solutions are effectively implemented and meet customer expectations. Your expertise in AI transformation will be crucial as you guide customers through the process of integrating innovative technologies into their operations. You will also be responsible for optimizing the use of Microsoft’s cloud services, ensuring that customers derive maximum value from their investments.

Your day-to-day activities will include facilitating workshops, presenting solutions to clients, and providing ongoing support to ensure successful implementation. You will also play a key role in fostering a culture of innovation within the team, encouraging collaboration and knowledge sharing among colleagues. Your contributions will directly impact customer satisfaction and the overall success of the Microsoft Innovation Hub.

What we offer

Microsoft offers a dynamic work environment where you can thrive and grow your career. You will have access to cutting-edge technologies and the opportunity to work with some of the brightest minds in the industry. The company values respect, integrity, and collaboration, creating a supportive atmosphere that encourages personal and professional development. You will also benefit from competitive compensation and a comprehensive benefits package that supports your well-being and work-life balance. Join us in our mission to empower every person and organization on the planet to achieve more.