Channel Team Lead, Channel Team Lead

Who you are

You have a proven track record in operations management, ideally within a logistics or transportation environment. Your experience includes leading teams and driving performance metrics to achieve operational goals. You are self-driven and possess exceptional problem-solving skills, enabling you to navigate challenges effectively. You understand the importance of customer-centric operations and are committed to delivering the best results for customers. Your ability to manage relationships with channel partners is key to your success in this role.

Desirable

Experience in account management or business development is a plus. Familiarity with performance management systems and operational planning will enhance your effectiveness in this position. You are adaptable and thrive in a fast-paced environment, ready to take on new challenges as they arise.

What you'll do

As the Channel Team Lead, you will oversee the operations at the delivery center, ensuring that all processes align with Amazon's high standards for customer service. You will support the DC manager in performance management, helping to drive the operational plan and achieve defined performance goals. Your responsibilities will include identifying and acquiring new retail accounts, managing existing channel partners, and fostering growth within the assigned territory. You will work closely with your team to ensure that all operational tasks are executed efficiently and effectively, contributing to the overall success of the transportation team.

You will also be responsible for market mapping and identifying potential retail stores for timely acquisition. Induction and onboarding of new accounts will be part of your role, ensuring that all new partners are integrated smoothly into Amazon's operational framework. Your leadership will be crucial in driving the growth of channel partners' businesses with Amazon, ensuring that they meet their performance targets and contribute positively to the overall operational goals.

What we offer

At Amazon, we offer a dynamic work environment where you can grow your career and make a significant impact. You will be part of a team that values innovation and customer obsession. We provide opportunities for professional development and encourage you to take on new challenges. Our commitment to diversity and inclusion means that we welcome applicants from all backgrounds and experiences. Join us in our mission to be the most customer-centric company on earth.