Senior Director Design & Research

Who you are

You have extensive experience in design leadership, ideally with a background in user experience and research. You understand the importance of customer insights in shaping product strategy and have a proven track record of driving impactful design initiatives. Your leadership style fosters collaboration across teams, ensuring that design and research are integral to the product development process. You are open to feedback and thrive in a dynamic environment where you can influence the direction of a growing marketplace.

Desirable

Experience in e-commerce or marketplace environments is a plus, as is familiarity with auction models. You are passionate about creating exceptional customer experiences and have a keen eye for detail in design execution. Your ability to mentor and develop design talent will be crucial as you lead a diverse team.

What you'll do

As the Senior Director of Design & Research at Catawiki, you will lead the design and research teams during a critical phase of growth. Your primary focus will be on enhancing the customer experience throughout the auction process, from bidding to delivery. You will collaborate closely with Product, Engineering, and Marketing teams to ensure that customer insights inform strategic decisions. Your role will involve shaping the next evolution of Catawiki’s auction model, ensuring it remains intuitive and engaging across various markets and devices.

You will be responsible for setting the vision and direction for design and research, aligning it with the company's mission to become the world's most popular destination for special objects. You will drive initiatives that reduce fulfillment friction and build trust with customers, ultimately improving conversion rates and driving repeat engagement. Your leadership will be pivotal in fostering a culture of innovation and excellence within the design and research teams.

What we offer

Catawiki offers a unique opportunity to be part of a growing, diverse, and sustainable scale-up. You will work in an environment that values ownership, impact, and openness to change. The company is committed to creating a workplace where every team member can thrive and contribute to the mission of connecting people with extraordinary objects. While specific salary details are not mentioned, Catawiki is known for competitive compensation packages that reflect the value of its employees.