Enterprise Relationship Manager

Who you are

You have a proven track record in relationship management, particularly with enterprise-level clients, and understand the nuances of building and maintaining strategic partnerships. With at least 5 years of experience in sales or account management, you excel at exceeding profitability targets and driving growth for both your organization and your partners. You are passionate about creating win-win scenarios and have a deep understanding of the retail landscape, which allows you to effectively communicate value to stakeholders. Your ability to build trust and rapport with clients is unmatched, and you thrive in collaborative environments where you can work closely with cross-functional teams to achieve shared goals.

Desirable

Experience in the fintech or payments industry is a plus, as is familiarity with the challenges and opportunities faced by retailers in today's market. You are data-driven and can leverage insights to inform your strategies and decisions. A background in marketing or business development would also be beneficial, as it complements your relationship management skills and enhances your ability to drive growth.

What you'll do

In this role, you will be responsible for managing a defined portfolio of enterprise-level merchants, both online and in-store. You will work closely with these partners to understand their needs and challenges, ensuring that Afterpay's offerings align with their business objectives. Your primary goal will be to exceed profitability targets for both Afterpay and its partners, which will involve developing tailored strategies that drive mutual success. You will also collaborate with internal teams, including marketing and product development, to ensure that our solutions meet the evolving needs of the retail landscape.

You will engage in regular communication with your partners, providing them with insights and support to help them maximize their use of Afterpay's services. This will include conducting training sessions, sharing best practices, and offering ongoing support to ensure a seamless experience for both merchants and customers. You will also be responsible for identifying new partnership opportunities and expanding Afterpay's reach within the enterprise segment.

What we offer

At Block, we believe in empowering our employees and providing them with the tools they need to succeed. You will have access to a supportive team environment where collaboration and innovation are encouraged. We offer competitive compensation packages, including performance-based incentives, to reward your hard work and dedication. Additionally, you will have opportunities for professional development and growth within the organization, as we are committed to helping our employees advance their careers.

Join us in our mission to create a financial system that is open to everyone, and be part of a movement that is transforming the way customers manage their spending. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.