Real-time AI insights for superior customer service
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Cresta • United States, Remote
Cresta is seeking a Partner Sales Manager to drive the strategic partnership with Five9 across the United States and Canada. This role focuses on scaling operations and achieving revenue and customer success outcomes. Experience in partnership management is essential.
You have a strong background in partnership management, ideally with experience in the technology or AI sectors. You understand the nuances of building and maintaining strategic alliances, and you are skilled at driving joint initiatives that lead to mutual success. Your communication skills are top-notch, allowing you to effectively collaborate with internal teams and external partners alike. You are results-driven and have a proven track record of achieving sales targets and operational goals. You thrive in a fast-paced environment and are comfortable navigating complex organizational structures to get things done. You are passionate about leveraging AI to enhance customer experiences and drive business growth.
Experience working with contact center technologies or AI solutions would be a significant advantage. Familiarity with Five9 or similar platforms is a plus, as is a background in sales or customer success roles. You are proactive in identifying opportunities for improvement and are not afraid to suggest innovative solutions to enhance partnership effectiveness.
In this role, you will be responsible for scaling and operationalizing Cresta's strategic partnership with Five9. You will work closely with both the Cresta and Five9 teams to drive joint pipeline development and revenue generation. Your day-to-day activities will include aligning sales strategies, coordinating marketing efforts, and ensuring that both parties are working towards common goals. You will analyze performance metrics to identify areas for improvement and implement strategies to enhance customer success outcomes. Building strong relationships with key stakeholders at Five9 will be crucial, as you will serve as the primary point of contact for partnership-related inquiries. You will also collaborate with internal teams to ensure that the partnership is effectively integrated into Cresta's overall business strategy.
Cresta offers a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on the company's success. You will be part of a talented team that is passionate about transforming the workforce with AI. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us on this exciting journey to revolutionize customer interactions and drive business success through AI technology.
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