Opportunity: The IN B2B market is made of 63MM Micro & Small Customers spending $33B annually. That is the market segment that the Amazon Business SSR team is creating solutions for.
Problem: Over the past many years, individual shoppers in India have come to appreciate the convenience, infinite selection and competitive pricing that Amazon offers. While Indian businesses want many of the same benefits listed above, e-commerce is still not a preferred/ reliable purchase option for them. That is because the needs of the Indian businesses are different from that of individual shoppers and the current state of consumer-oriented B2C platforms does not fully address the requirements of a business purchase. At Amazon Business, we intend to make buying online as simple, reliable and cost-effective for businesses as it is for individuals.
The Role: Amazon Business is seeking a talented Senior Product Manager to own the new customer acquisition and traffic charter for Amazon Business in India. The candidate will need to build north start CX to drive Amazon Business awareness at scale, and enable an easy access to Amazon Business marketplace. This will require the candidate to work across multiple aspects: Build ML/Gen AI capabilities to strengthen our targeting and personalize our pitching for customer acquisition, build Amazon Business upsell visibility / workflow on the consumer shopping site, simplify the registration journey, block abusive registrations by building the right verification checks etc. The roadmap will be a mix of IN first products and of IN adaptations of global product features and the product manager will be partnering closely with senior stakeholders across multiple functions in Amazon India and Amazon WW.
The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. He or she will be comfortable marshaling large amounts of data to make decisions and build business cases.
The right candidate will share Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great customer experience. Having a Weblab Bar Raiser experience is a plus.- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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